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The River Cruise Lady

River cruising and small ship luxury cruising

AmaWaterways River Cruises

The highs and lows of River Cruising

June 23, 2015 by River Cruise Lady Linda Leave a Comment

High water, low water – not too long ago I was asked by a reporter if I warn my clients about the possibility that the water levels on the river could affect their river cruise. I replied honestly that I didn’t and it got me thinking about whether or not I should.

However I also book their airline tickets and does this mean that I should be warning them about the possibility of the flight being delayed or being re-routed or worst of all, cancelled ?

United Airlines has been in the news lately for a couple of unexpected re-routed flights where the passengers were stranded in foreign airports overnight, some having to sleep on the airport floor with no access to their baggage. The key here is “unexpected” because even if these people were told in advance that this could happen, no one thinks it will ever happen to them.
I believe it comes down to how the situation is treated as in the United’s case, most passengers were very angry about the lack of support and no communication.

This is where it differs from the river cruise lines (and I do realize the they are dealing with much smaller numbers) but our company had some passengers who were to get on a Rhine river cruise in Basel and due to high water, the ship was not able to get under the bridge into the city. The company had staff on hand to assist guests, they ordered extra coaches to bus people up the river to where the ship was located and generally tried to keep people informed and the disruption to a minimum. In speaking with our clients when they returned, they said they felt well taken care of.

Now I know that many will say, well the airlines could never be like that but I had a scenario with Singapore Airlines that I will never forget. I boarded a flight once in Bali and then the power went out in the terminal so we sat on the tarmac for quite a while before we were able to depart. I was supposed to connect in Singapore for a flight to Hong Kong, however after our delay, realized that I was going to miss my connection. So I was dreading getting off the plane not knowing when I could catch another flight. However, this is where superior customer service came into play as an airline representative was waiting with my name on a sign & when approached, was handed my new ticket for a flight three hours later, a meal voucher and offered an apology for missing my connection. I was absolutely astounded and kept looking around thinking I was on TV or something because I had never seen anything like it.

So instead of warning clients about the possibility of disruptions, will always try to book them with companies that will take care of them with some old fashioned customer service.

High water mark level in Passau Germany

High water mark level in Passau Germany

This was a picture that I took in Passau Germany in 2011 which shows the high and low water mark level from the Danube River. In 2013, they suffered the highest water levels in 500 years and it went up over the top mark shown by at least another foot, it was an unbelievable sight.

Filed Under: AMA Waterways, Avalon Waterways, Cruises, Danube River, Europe, Featured Post, Rhine River, River Cruise Lady, River Cruises, River Cruising, Uniworld, Viking River Cruises

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Mark your calendar for May 5th 2024 as that’s wh Mark your calendar for May 5th 2024 as that’s when I’d love for you to join me on the beautiful AmaMagna river cruise ship as we sail the lower Danube through the Iron Gates to spectacular Budapest.
#rivercruiselady #amawaterways #rivercruise #danube #amamagna #savethedate #may2024
The last stop on our river cruise was in Nuremberg The last stop on our river cruise was in Nuremberg & before hitting their Christmas market we went on a WW2 tour which included a walk on the plaza where the rallies were held, then got to visit courtroom 600 where the Nuremberg Trials were held. 
#rivercruiselady #amawaterways #christmasmarket 
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This star lined street leads the way to the 12th c This star lined street leads the way to the 12th century old stone bridge in Regensburg where right next to it you’ll find the famous historical "Wurstkuchl" (Sausage Kitchen)  which is the oldest one in the world!
Their Thurn und Taxis entrance fee Christmas market is ranked as one of the most romantic ones with its palace backdrop wonderland setting🎄 
Also found some smaller markets in town where many locals gathered & the apfelstrudel stall was calling out to me so just had to indulge 😋 
#rivercruiselady #amawaterways #christmasmarket #rivercruise #amasonata
Arrived in Passau in the evening so took a walk to Arrived in Passau in the evening so took a walk to the Christmas market and watched them make our dessert 😋 with St Stephens Cathedral lit up in the background 
#rivercruiselady #amawaterways #christmasmarket #amasonata #chimneycake
After we left Durnstein, we sailed through the pic After we left Durnstein, we sailed through the picturesque Wachau Valley to Melk.  The Abbey lights up the town & loved the advent windows on one of the buildings. 
#rivercruiselady #amawaterways #christmasmarket #rivercruise  #amasonata #adventcalendar
It was active hike day for Durnstein & you can see It was active hike day for Durnstein & you can see from pic 1 where the castle ruins are way off in the distance up the hill. Certainly a good workout for the legs but a fantastic view of the Danube River from the top! We were rewarded with a wine tasting after we climbed back down 🍷 
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After my earlier post of the daytime Vienna pictur After my earlier post of the daytime Vienna pictures, here are the nighttime ones 😍 It was very busy at their main Christmas Market but the lights & decorated stalls made it all worthwhile. If you zoom in on the full city hall one, you will find a band on top of the roof of one of the stalls! Then we had to walk back to St Stephens to see it all lit up plus the surrounding streets 
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I have to divide up my Vienna pictures into daytim I have to divide up my Vienna pictures into daytime and nighttime ones because both need to be seen! St Stephens Cathedral was sparkling in the sunshine & we could see the shapes of the lights that would be turned on later in the streets. We visited one of the smaller Christmas markets and had some Gluhwein (mulled wine) plus watched the chef in the window at Demel’s preparing their famous treat that everyone was lining up for 😋 
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We had a lovely day in Bratislava🌞Saw the nickn We had a lovely day in Bratislava🌞Saw the nicknamed UFO tower, climbed the stairs to the Hrad castle which gave us great views of St Martin’s Cathedral and the new buildings built behind the old city. The shop window had the best small business sign ❤️ and the famous Man At Work sculpture in the town square is well photographed. Busy at the Christmas market & then a nice stroll back to the #amasonata 
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Not sure if you want to sit inside or outside in y Not sure if you want to sit inside or outside in your river cruise cabin? On the #amasonata with @amawaterways you don’t have to decide when you have one of their twin balcony ones! 
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Before joining my @amawaterways Danube River cruis Before joining my @amawaterways Danube River cruise on the #amasonata its always enjoyable to go through the Great Market Hall in Budapest. 😍
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My attempt at creativity on the @avalonwaterways P My attempt at creativity on the @avalonwaterways Poetry II as we sailed up the Rhone River. If you zoom in on the bell, you can see the reflection of the beautiful buildings in it 📸

#avalonwaterways #rivercruise #rivercruiselady #rhoneriver 
#virtuosotravel #activeanddiscovery #rivercruising #reflection
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River Cruise Lady Linda

4 months ago

River Cruise Lady Linda
Mark your calendar for May 5th 2024 as that’s when I’d love for you to join me on the beautiful AmaMagna river cruise ship as we sail the lower Danube through the Iron Gates to spectacular Budapest.#rivercruiselady #amawaterways #rivercruise #danube #amamagna #savethedate #may2024 ... See MoreSee Less
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River Cruise Lady Linda is in Bayern, Germany.

6 months ago

River Cruise Lady Linda
The last stop on our river cruise was in Nuremberg & before hitting their Christmas market we went on a WW2 tour which included a walk on the plaza where the rallies were held, then got to visit courtroom 600 where the Nuremberg Trials were held. #rivercruiselady #amawaterways #christmasmarket #rivercruise #amasonata ... See MoreSee Less
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River Cruise Lady Linda is in Bayern, Germany.

6 months ago

River Cruise Lady Linda
This star lined street leads the way to the 12th century old stone bridge in Regensburg where right next to it you’ll find the famous historical "Wurstkuchl" (Sausage Kitchen) which is the oldest one in the world!Their Thurn und Taxis entrance fee Christmas market is ranked as one of the most romantic ones with its palace backdrop wonderland setting🎄 Also found some smaller markets in town where many locals gathered & the apfelstrudel stall was calling out to me so just had to indulge 😋 ... See MoreSee Less
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River Cruise Lady Linda is in Bayern, Germany.

6 months ago

River Cruise Lady Linda
Arrived in Passau in the evening so took a walk to the Christmas market and watched them make our dessert 😋 with St Stephens Cathedral lit up in the background #rivercruiselady #amawaterways #christmasmarket #amasonata #chimneycake ... See MoreSee Less
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