Cruise cabin night light

As we all get older (which seems to bring on more trips to the bathroom), I have found this great night light that I’ve been taking on all my river and ocean cruises lately (also works great for hotel rooms too) so thought I would share a quick video with you on this handy little device.
I brought it with my on my last trip and my roommate commented on what a smart idea it was and enjoyed the soft glow it projects rather than the typical blinding bathroom light in the middle of the night.
You should be able to find it at any hardware or drug store selling night lights and this flat style one seems to work the best. Then the only thing you need to remember is to pack it with you when you go!

The highs and lows of River Cruising

High water, low water – not too long ago I was asked by a reporter if I warn my clients about the possibility that the water levels on the river could affect their river cruise. I replied honestly that I didn’t and it got me thinking about whether or not I should.

However I also book their airline tickets and does this mean that I should be warning them about the possibility of the flight being delayed or being re-routed or worst of all, cancelled ?

United Airlines has been in the news lately for a couple of unexpected re-routed flights where the passengers were stranded in foreign airports overnight, some having to sleep on the airport floor with no access to their baggage. The key here is “unexpected” because even if these people were told in advance that this could happen, no one thinks it will ever happen to them.
I believe it comes down to how the situation is treated as in the United’s case, most passengers were very angry about the lack of support and no communication.

This is where it differs from the river cruise lines (and I do realize the they are dealing with much smaller numbers) but our company had some passengers who were to get on a Rhine river cruise in Basel and due to high water, the ship was not able to get under the bridge into the city. The company had staff on hand to assist guests, they ordered extra coaches to bus people up the river to where the ship was located and generally tried to keep people informed and the disruption to a minimum. In speaking with our clients when they returned, they said they felt well taken care of.

Now I know that many will say, well the airlines could never be like that but I had a scenario with Singapore Airlines that I will never forget. I boarded a flight once in Bali and then the power went out in the terminal so we sat on the tarmac for quite a while before we were able to depart. I was supposed to connect in Singapore for a flight to Hong Kong, however after our delay, realized that I was going to miss my connection. So I was dreading getting off the plane not knowing when I could catch another flight. However, this is where superior customer service came into play as an airline representative was waiting with my name on a sign & when approached, was handed my new ticket for a flight three hours later, a meal voucher and offered an apology for missing my connection. I was absolutely astounded and kept looking around thinking I was on TV or something because I had never seen anything like it.

So instead of warning clients about the possibility of disruptions, will always try to book them with companies that will take care of them with some old fashioned customer service.

High water mark level in Passau Germany

High water mark level in Passau Germany

This was a picture that I took in Passau Germany in 2011 which shows the high and low water mark level from the Danube River. In 2013, they suffered the highest water levels in 500 years and it went up over the top mark shown by at least another foot, it was an unbelievable sight.

How to pack a carry on suitcase for a 3 week trip

When I met my travelling companion before the start of our Rhine river cruise and she showed up with this small carry on bag and backpack, was thinking that wow she’ll be wearing the same clothes every day. Well was I wrong and you can see in the video how much stuff she actually fits into this carry on. I was so amazed that I had to share this with to show you that it can be done and I’m going to try her ideas when packing for my next trip. Enjoy !

Seabourn, Seabourn, Seabourn

Wondering why I repeated the Seabourn Cruise Line name three times ?   After just returning from an Athens to Barcelona sailing on the Seabourn Quest, couldn’t believe how many repeat guests were onboard who had sailed with them many, many times.  The ships officers and staff held a reception one night for these repeaters and gave out a few “milestone” awards when a certain number of sail days were achieved. One family had accumulated so many club points that even their teenage daughter hit the 100 days milestone – very impressive!  One couple that was awarded the 500 days milestone looked to be still under seventy so have plenty more years ahead to increase that amount.

SeabournShipIt’s easy to fall in love with Seabourn and small ship cruising.  There are so many benefits, here are just a few:

1)      Unique itineraries which include smaller ports that the big ships cannot dock at.

2)      Intimate ships with less than 230 suites (compare that with your last ocean cruise)

3)      Spacious suite accommodations with sweeping ocean views — many with verandas

4)      Open bars, all dining venues complimentary and no tipping expected.

Even the lead in ocean view category cabin is just under 300 sq feet (27.5 sq m) and has a walk in closet!

A fun highlight is if they do the galley market lunch where they set up different stations right inside the galley and you walk through the kitchen area gathering from a culinary feast and getting a behind the scenes look at the same time. The ice cream sail-a-way was also a big hit plus dancing under the moonlight on the promenade deck made for a very memorable evening.

Have included a few pictures from the voyage and if you’re on the fence about whether or not to try a Seabourn, my advice would be to jump right in and join the ranks of the other repeaters and start building your own milestone!

www.seabourn.com

Seabourn Club Video